MGMT 435 - Management of Service Organizations (3)

Develop skills to successfully manage service businesses. Topics include managing service firms through integration with operations, strategy, marketing, technology and organizational issues. Provides theory, tools and experiential insight into how these aspects can be successfully used in a service-oriented business.

Prerequisites: MGMT 339; Business major (not premajor); or Business Administration or CM** major; or CBE graduate (not pre-MBA) standing.

400-level Undergraduate Course available for Graduate Credit