Mar 28, 2024  
2017-2018 University Catalog 
    
2017-2018 University Catalog [ARCHIVED CATALOG]

Add to Portfolio (opens a new window)

MGMT 435 - Management of Service Organizations (3)


Highly focused set of concepts required to successfully manage service organizations. Subjects include service concepts, service delivery processes, strategic positioning, service personnel and technologies, global/regulatory issues, work and quality systems, and performance metrics.

Prerequisite: MGMT 339  , CBE major, not pre-major; or PUAD or CM** major; or MCBE graduate standing and not pre-MBA.



Add to Portfolio (opens a new window)