Academic Technology Center (ATC)-PLS-237
The Academic Technology Center is located in PLS-237. Knowledgeable staff is available to answer all of your IT questions, help you with setting up your campus issued devices, and more. Faculty who needs additional classroom technology equipment please visit the ATC. Visit the ATC website for more information and hours of operation.
Announcements and System Status
You can receive IT Notifications via text or email for system and equipment outages. To sign up for this service, go to your Campus Portal Settings, under Campus Alerts and Notification, enter your mobile number. Then use the Notifications Preferences to select items that you would like to receive notifications on.
To keep up to date with all the latest in CSUF IT news, visit the IT Homepage and follow us @CSUFIT on Facebook, Instagram, and Twitter.
Campus Phone Services
Zoom Phone is the campus Phone Service Solution. Zoom Phone allow faculty and staff to receive and place calls, check voicemails, and send and receive text messages from anywhere they have Internet access. Questions about setting up Zoom Phone service may be directed to the faulty member’s Department IT Coordinator. IT provides an array of telecommunication services to the campus community. This includes campus telephone and voicemail systems, infrastructure cabling, campus-issued mobile devices. For more information, visit the Telecommunication website.
Canvas
Canvas is CSUF’s official Learning Management System (LMS). Visit the Canvas Resource Center to view guides, tutorials, and more information. Please contact lmsadmin@fullerton.edu for questions about Canvas.
Center for Equitable Digital Access
Center for Equitable Digital Access (CEDA) is committed to fostering full inclusion by providing devices and access to a comprehensive technology ecosystem for all students. Devices are available for checkout for short term or long term. Visit CEDA on the 2nd floor of the Pollak library north; Contact by email: ceda@fullerton.edu or by Phone: 657-278-CEDA (2332).
Classroom Technical Issue
For technical issues with the equipment in your classroom, please call 657-278-2277 (ext. 2277) or visit the website for support. You may use the classroom phone for immediate assistance during your class.
Classroom Technology Demo Room
There is a Classroom Technology Demo Room set up in the ATC, which simulates the technology available in General-Use classrooms. Faculty, schedule a time in the mock classroom to familiarize yourself with the classroom technology equipment. To schedule a time in the mock classroom to familiarize yourself with the classroom technology equipment, email the ATC: atc@fullerton.edu.
Data Visualization Center
The Data Visualization Center (DVC) offers users an immersive space to analyze and display data in an innovative and meaningful way. The high-tech center is equipped with tools, including flexible furniture, to handle large data sets along with a 184” screen to display the data in high resolution. Please visit the Data Visualization Center website to learn more and schedule your data event.
Device Requests
Devices can be requested using the Device Requests process. Device Request is located in Pollak Library South basement (PLS-48A by loading docks) Visit Device Requests website for details and to request a device.
Digital Print Services
Digital Print Services (DPS) is a full-service print shop with professional state-of-the-art technology and equipment. Knowledgeable, friendly staff are available to help you with your print projects. Located on the second floor of Pollak Library north. (PLN-220). Contact by email: dps@fullerton.edu or Phone: 657-278-3964.
DUO Two-Factor Authentication
All faculty, staff, students and emeriti are required to use DUO Two-Factor Authentication (2FA). This cybersecurity feature prompts users to confirm their identity before signing into the campus Portal, applications which require Microsoft login, and other campus resources.
Email Accounts
Campus e-mail accounts are available for all faculty employees. Your Department IT Coordinators (DITC) is responsible for submitting requests for e-mail account creation for all Faculty members.
Faculty Student Success Dashboard
Faculty Student Success Dashboard (FSSD) empowers faculty to proactively engage with their students in ways that promote student success across a variety of indicators. Visit the FSSD website to learn more.
iFullerton
iFullerton is a campus mobile application available for free download for a variety of mobile devices. With this app, you can look up your course information, check the academic calendar, subscribe to TitanBites, personal digital business card, and receive CSUF messages..
In-Classroom Technical Support
Classrooms are equipped with a variety of technical learning solutions. Faculty who needs additional classroom technology equipment please visit the ATC.
Information Security
The Information Security Office is responsible for the security of all protected information collected, used, maintained, or released by the University as well as assuring campus compliance with Federal, State, CSU, and Campus Information Security mandates.
Innovation/Makerspace Center
The Innovation/Makerspace Center (PLN-215) was created to fulfill creativity, innovation, and talent through advanced technology such as virtual reality, augmented reality, 3D printing, Microsoft Surface Hub, Raspberry Pi, and high-end computing. Please visit the Innovation/Makerspace Center website to learn more and make reservations.
Instructional Designers
Each College has a skilled Instructional Designer (ID) to support faculty with creating and re-designing courses for online and hybrid modalities. By leveraging their expertise in structuring content, creating interactive elements, and incorporating multimedia resources, instructors can greatly enhance the learning experience for their students. Ensuring accessibility and proper formatting is paramount in promoting equal opportunities for all learners to engage with course material. You can contact the Academic Technology Center to find out more, atc@fullerton.edu, 657-278-4050 or visit the website.
Interdisciplinary College Collaboration Space
Located on the 2nd floor of Pollak Library, North, the Interdisciplinary College Collaboration Space is an area for students to utilize the technology they need for their majors. Each college space includes a 65” Samsung display, with Apple TV (AirPlay), Microsoft wireless display (MiraCast), mobile whiteboards and comfortable collaboration seating.
iTuffy
The iTuffy Chatbot serves as your 24/7 resource to campus information. Find iTuffy in the Apple App Store and Google Play Store. iTuffy can also be accessed via Amazon Alexa’s across the campus.
Mobile Device Help
Visit LH-704 for support with campus issued mobile devices. You can pick up or drop off your campus issued mobile device in LH-704. Assistance can be provided for personal mobile equipment to help set up Wi-Fi or email. No maintenance services will be rendered for personal equipment.
Portal
Faculty, staff, students, and alumni have access to campus online resources through the Cal State Fullerton portal system. To log in, go to my.fullerton.edu. The Faculty/Staff Portal provides secure access to email, Faculty Center, Human Resources information, Employee Homepage, and other information that is personalized to the user, including employment and benefits information.
Software
Faculty and Staff can download software from Information Technology for office and at-home use. Please visit the faculty/staff software page for a complete list of software titles available.
Technology Support
IT Helpdesk – Faculty/Staff
Need assistance with software, hardware, and network support? The CSUF IT Helpdesks are here to answer all of your CSUF technology questions.
- Faculty/Staff Call: 657-278-7777
- Faculty/Staff Email: HelpDesk@fullerton.edu
- Website: Please visit the IT Website
- Chat: Via the Portal, Online IT Help
IT Student Helpdesk – Student
The IT Helpdesks are 24/7 during the Fall and Spring semesters.
The Accessible Technology Room
The Accessible Technology Room (ATR) is located in PLN 436, the ATR has eight accessible workstations with the latest accessible software and hardware, including scanning and CCTV and Dragon software. It is supported and maintained by the Center for Equitable Digital Access (CEDA).
TitanCard
TitanCard is your official identification card issued by the University. In addition to serving as a photo ID card and providing access to campus facilities, TitanCard can also be used as a stored-value card for various campus services. For more information, please visit the TitanCard website or go to the Pollak Library, 1st floor to obtain your card.
Titan Direct Access
Titan Direct Access Program offers digital distribution of course materials to students through the Campus Portal and Canvas. The program, designed to promote Student Success, is a partnership between the Division of Academic Affairs, and Titan Shops. Students can access the digital course material a week before the semester begins. This ensures students are better prepared for a successful semester.
TitanNet Student Guide (Navigate)
TitanNet is the campus advising, appointment and case management system. Students can access TitanNet from a mobile app allowing them to schedule appointments, review notes from advisors and faculty, receive nudges for important to-dos, and other resources via Navigate app.
Wireless Services
IT provides a fast and reliable wireless network across campus for Faculty, Staff, and Students. For more information on how to connect to the CSUF eduroam wireless network, please visit the Wireless Internet Access website.
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